Are you tired of managing separate calls to your mobile phone, desk phone and video conferencing? Want the flexibility of making and receiving calls from your laptop? Magnet Talk means you can combine voice, video, messaging, and collaboration tools in a single platform on your laptop to improve communication.
Magnet Talk is today’s ultimate business phone system – whatever your business is and wherever it is located. Users can access the system in multiple ways, via a phone, mobile app, laptop and Microsoft Teams. This article covers the functionality of using Magnet Talk on your laptop or desktop. Find out more about the Magnet Talk App or using Magnet Talk with MS Teams.
Benefits of Making Calls from your Laptop
Convenience & Flexibility: Using a laptop / desktop PC for calls keeps everything in one place, streamlining your workflow and reducing the need to switch between devices.
Work from Anywhere: It’s particularly useful for remote workers, allowing them to make and receive calls via their laptop from anywhere with an internet connection.
User Portal: Laptop / Desktop users have access to their own Magnet Talk user portal allowing them to manage their individual extension (call forwarding, diverts etc), View call logs as well as receive any voicemails (both as audio messages and translated text files)
Reliability: The Magnet Talk cloud platform was designed for an uptime of 100% on the Magnet+ backbone. Magnet Talk is hosted on AWS cloud servers and duplicated in two other locations to ensure full redundancy. So even if your local broadband connection fails, all Magnet Talk functions remain accessible via the Magnet Talk app via your mobile.
Reduced Monthly Bills: Without either the upfront costs of purchasing handsets or the ongoing maintenance of the same monthly bills are reduced when users switch to making and receiving calls via their laptop / desktop PC.
Users and Applications
The Magnet Talk softphone doesn’t require any specialist equipment (apart from a headset for privacy) and the web-based softphone has all the traditional features you would expect in a handset, mute, hold, transfer etc. Additional key features are listed below:
- Contacts – gives the user the ability to see company wide and personal contacts and call them directly.
- Presence – Users can see whether colleagues or available of on a call/away etc.
- Voicemails – Users can access their voicemails system.
- Call Lists – provides lists of calls made and received by the user.
- Call forwarding options – Allows users to set up call forwarding as required.
- Settings – General system settings
- Register – user can register a mobile device for remote working.
- Keypad – to make calls.
Functionality
The Magnet+ Talk Prime cloud PBX includes the following functionality:
Magnet Talk Prime
- Call Handling (inbound / outbound)
- Call Forwarding
- Call Transfer
- Voicemail
- Instant Messaging
- IVR / Auto-attendant
- Call Queueing
- Call Recording
- Audio conferencing
- Video conferencing
- Hunt Group
Mobility
- Handsets & Headsets
- Softclients / Web browser extension
- iOS / Android App
Security
Call Reporting
Licensing
Training
System Administration
Why Choose Magnet+
Magnet+ stands apart from the pack because we make – and keep – a quite simple promise: We will give you outstanding connectivity, a depth of expertise and a quality of service backed with an SLA that no other provider in Ireland can deliver.
How? By combining independence, deep technical knowledge and network-neutrality. This frees us to combine services and create the ideal connectivity solutions for your needs. You only ever sign one contract. And there is just one phone number to call for service and support.
Find out more about magnet talk or start your switch to a more reliable, affordable and flexible cloud-based phone system by contacting us to speak to one of our experts.
